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Shipping

International buyers should read all information pertaining to their country prior to ordering.

ANNOUNCEMENT 1/28/16: Orders are still being filled, however production times are longer than usual. In the spring of 2015 I was diagnosed with stage 2 cervix cancer with a near by lymph node also being infected. After 3 months of chemo and radiation treatments the cervical cancer is all but gone. The cancer in my lymph node on the other hand has been more aggressive and is worse than when initially diagnosed and it has spread to a few adjacent lymph nodes. I am back in chemo treatments every three weeks for the next several months to eradicate the remaing cancer. I am still working to produce my beautiful pieces of art and am using my work to help my spirit through this difficult battle. All orders placed will be filled as quickly as possibe but please understand that there are days that I just cannot work due to fatigue and other side effects of the chemo. I ask only for patience while I am filling your order. Thank you.

Domestic Shipping:
United States: $7.00 unless over 4lbs • 3-4 business days after ship date.
All items are shipped Priority Mail via USPS with delivery conformation unless indicated otherwise.
Items that are in stock are usually shipped within 48 hours. You will be e-mailed with an approximate delivery date and the delivery conformation number on your package. If items are not in stock you will be e-mailed with the approximate shipping date for your items.

International Shipping:
International orders are subject to international shipping regulations (restrictions and prohibitions).

All International shipments are sent via Priority Mail International through the United States Postal Service (USPS). Once shipments enter the destination country they are handled by the postal system in that country.

International customers are responsible for any duty or import fees levied by their country. Customer is responsible for checking with their local post office to find out if there are applicable fees and their current rates prior to ordering.

International PO Boxes: When shipping to an international PO Box the recipient's local telephone number must be provided for customs forms. If you do not include that at the time of check out or through e-mail you will be messaged asking for it. Shipping labels to international PO Boxes cannot be printed without the phone number.

Note: Shell products will not be shipped internationally.

Australia: $35.00 unless over 4lbs • 6-10 business days after ship date

Canada: $26.00 unless over 4lbs • 6-10 business days after ship date

Denmark: $35.00 unless over 4lbs • 6-10 business days after ship date.
Please include your local phone number during check out for the customs forms.

France: $35.00 unless over 4lbs • 6-10 business days after ship date.

Germany: $35.00 unless over 4lbs • 6-10 business days after ship date.

Greece: $35.00 unless over 4lbs • 6-10 business days after ship date.
Only non jewelry items can be shipped to Greece.

Ireland: $35.00 unless over 4lbs • 6-10 business days after ship date. .

Malaysia: $35.00 unless over 4lbs • 6-10 business days after ship date. .

Netherlands: $35.00 unless over 4lbs • 6-10 business days after ship date.
Please include your local phone number during check out for the customs forms. .

Norway: $35.00 unless over 4lbs • 6-10 business days after ship date. .

Sweden: $35.00 unless over 4lbs • 6-10 business days after ship date.

Switzerland: $35.00 unless over 4lbs • 6-10 business days after ship date.

United Kingdom: $35.00 unless over 4lbs • 6-10 business days after ship date.
Only non jewelry items can be shipped to Great Briton and Northern Ireland.

If you would like an order shipped to a country not listed above, please contact me through e-mail with your request. I will check into the restrictions and prohibitions for requested countries and get back to you with my findings and shipping costs if shipping is possible.

Orders received for items that cannot be shipped according to international shipping laws will be canceled and a refund of the purchase will be issued. Refunds are issued through PayPal and will be handled in accordance with their policies.


Return Policy

Returns of stock items are accepted for exchange or store credit (less original shipping charges) within 30 days of receipt of product. Customer pays return shipping and the shipping fee for the replacement item.

Returns are not accepted on custom items as they are designed and made especially for you.

For returns and exchanges please e-mail ash@unicornsgarden.com with your intent to return your purchase and reason for returning it, pack the item securely (original packing materials are fine) and return it to the address on the original box with invoice.

You will receive an e-mail conformation once your intent to return or exchange your item as well as once your return/exchange has been received. Once your return has been received your purchase price will be refunded through PayPal. Unicorn's Garden is not responsible for returned items lost in shipping to us.

For exchanges please allow 3-4 weeks for your replacement item to ship. You will receive an e-mail with an approximate date for shipping your replacement item after your returned item is received.

Last updated 1/28/16